Operate IQ
Hub OS for local services
13 operators · one OS

The hubs

Each hub is an AI operator that plugs one named leak. 7 have a playbook written end to end; the rest never got past the leak statement. None of them are running software.

Start with Hub 01 → See how they fit together
  1. 01

    Database Reactivation

    Reactivate The Outreach Operator Full playbook

    A large share of first-visit and inquiry leads never get a second touch. Local CRMs fill with dust while ad spend keeps buying the same strangers.

    Read the playbook →
  2. 02

    Reviews & Referrals

    Reputation The Reputation Operator Full playbook

    Most customers check reviews before buying — yet frontline teams rarely ask. Reputation and referrals stay accidental instead of systematic. (Exact survey % varies by year; cite BrightLocal on publish.)

    Read the playbook →
  3. 03

    Website Lead Nurturing

    Capture The Website Operator Full playbook

    Speed-to-lead research (HBR / InsideSales) shows responding within minutes can lift contact and qualify rates by up to ~400% versus multi-hour delays — while many local teams still take a day or two.

    Read the playbook →
  4. 04

    Missed Call Text-Back

    Capture The Reception Operator Full playbook

    A large share of calls to local businesses go unanswered. Most callers will not leave a voicemail — they call the next business on the list.

    Read the playbook →
  5. 05

    Sales Coaching

    Convert The Sales Trainer Full playbook

    Many frontline sellers never get formal training. Industry enablement reports link training investment to higher revenue per rep — directional, not a guaranteed lift. Better leads from Hubs 01–04 still die if the team cannot close.

    Read the playbook →
  6. 06

    No-Show Recovery

    Capture The Retention Closer Full playbook

    Booked-but-no-show appointments silently erase Hub 03 and Hub 04 ROI. The calendar looks full until the slot goes empty — then the team buys another lead.

    Read the playbook →
  7. 07

    Quote Follow-Up

    Convert The Proposal Closer Full playbook

    Quotes and estimates sit unanswered for days while competitors stay in the thread. Capture created the conversation; silence loses the job.

    Read the playbook →
  8. 08

    Social / Inbox Responder

    Capture The Front Desk Omnichannel Outline only

    Hub 03 covers web forms and chat. This hub plugs the unread FB/IG/WhatsApp/DM leak.

    Read the outline →
  9. 09

    Win-Back / Churn Rescue

    Reactivate The Retention Specialist Outline only

    Hub 01 reactivates never-converted leads. Hub 09 targets cancelled or lapsed paying customers.

    Read the outline →
  10. 10

    Reputation Defense

    Reputation The Review Responder Outline only

    Hub 02 asks for reviews and referrals. Hub 10 handles negatives, reply SLA, and escalation.

    Read the outline →
  11. 11

    Owner Daily Brief

    Insight The Ops Analyst Outline only

    Without a cross-hub leak score, Operate IQ feels like disconnected tools. This is the OS layer.

    Read the outline →
  12. 12

    Payment / Collection Nudge

    Reactivate The Cash Collector Outline only

    Reactivation and win-back bring people in; unpaid invoices leak cash after the sale.

    Read the outline →
  13. 13

    Staff Onboarding GPT

    Convert The Culture Trainer Outline only

    Hub 05 coaches live conversations. Hub 13 ramps new hires on scripts and tone first.

    Read the outline →

Companions

Payoff guidance beside the OS — not numbered Operators, not hire-order slots.

  • ◇

    Ad Multiplier

    Companion · not an Operator

    Once the leaks are plugged, the same Google and Meta spend books more — because the click no longer lands in a broken handoff.

    Open companion →